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Respondus LockDown Browser*
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Chat 24/7
Recommendations:
If you see a blank screen, uninstall and reinstall the newest version of Respondus LDB.
Take the exam on a PC or Windows computer. iPad and Chromebook experience a lot of issues with RLDB.
If RLDB freezes, restart your computer or power off by holding the power button for 5-30 sconds.
Install Windows or Mac updates before your exam.
Use hard-wired Internet connection for exams, if possible.
Shut-down other bandwidth-intensive applications such as gaming consoles or video streaming services, if you're taking exams at home.
*Available at Computer Lab for all SPH students (Rooms 119 and 120 in SPHC)
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