Electronic and Online Testing Tips

Our office provides testing services and support to faculty and students at the Texas A&M School of Public Health. Blackboard and ExamSoft are used for an onsite-testing as well as offsite-testing. The tips below provide users with suggestions that are useful when using Blackboard and ExamSoft. For secure off-site testing, Texas A&M University offers Examity. For instructors who are interested, visit the instructor portal for more information on how to set up your exam with Examity.

Tips for Faculty

  • Provide to the students with all of the instructions that they need when taking the test. Specify number of attempts, if test is timed, release and due date. 
  • Let us know if you would like to use a Demo Test for practice.
  • Browsers preferred are: Chrome, Safari, FireFox (do not use Internet Explorer).
  • Students will need an Internet connection to download and upload the exam/quiz. To ensure that all students can do that, we suggest to connect to the Internet using an Ethernet cord. 

Tips for Students

Contact your instructor ahead of time if you have any questions about the exam format and review the following tips. 

Before Starting an Online Test:

  • Make sure you have a hardwired connection. Using WiFi when testing leads to problems.
  • Use the recommended browsers (Chrome, Safari, FireFox).
  • Close all applications not related to your quiz or exam.
  • Disable pop-up blockers before the exam.
  • Please wait for the entire quiz to load before answering questions.
  • Do not click "Cancel" or "Back" during an exam.
  • Do not wait until the last minute to do your test.

While Taking the Exam:

  • Read the heading of the exam page to make sure you are in the right exam.
  • Check if the exam is timed. The heading of the exam page will indicate the time limit.
  • Use the provided arrow keys and/or the window side scroll bar to navigate the exam.
  • Click the Next button only once if the exam is set to show one question at a time.
  • Do not click back, forward, refresh or home on your web browser's navigation.
  • Always review your answers before submitting them. Any unanswered questions will prompt a reminder.
  • Click the Submit button only once when finished.
  • Do your test or quiz in one sitting. Do not pause for a long time.
  • Avoid closing the browser if the connection is lost during the exam. Try to reconnect first. If the exam is still displayed, complete it and try to submit it. Let your instructor know what happened right away and capture your screen for proof of a technical difficulty.